Aftercare

An important component of Harrolds is our aftercare offering. Extending simply beyond the in-store experience, aftercare includes dry cleaning, alterations, tailoring and garment and shoe repair.

Harrolds entrusts a selection of aftercare partners who will give your garments the proper care they need to ensure they live a long and prosperous life. If your garment requires any further attention, we are happy to  arrange this on your behalf. Aftercare services are available for Australian orders only.

Whether you are caring for your workwear or have something special saved for a black tie occasion, hanging and storing your garments are essential for durability.

Harrolds recommends adhering to the following to ensure your garments look their best for years to come:

1. Be sure to hang your suit trousers on a clip hanger at the hem end (not the waist band).
2. Jackets must be hung on a wooden hanger with shoulder moulds.
3. Neckwear should be hung on a tie rack or rolled to avoid creasing.
4. Avoid frequent dry cleaning, garments should only be dry cleaned when soiled.
5. Strictly adhere to washing instructions as shown on the label.

Harrolds will not accept Aftercare returns beyond 12 months of purchase or as outlined by the individual supplier warranty of your purchase. Harrolds reserve the right to decline any claims submitted outside of this timeframe.

If you have any further questions, please do not hesitate to contact us.